Question 1

Deposits & payments

Accepted Answer

A £10 non-refundable deposit is taken from all bookings to confirm your slot, this contributes to the final set price.

All payments are made in cash.

Question 2

Reschedule, Cancellations & Lateness

Accepted Answer

To reschedule your appointment you must do so 48 hrs prior to your appointment.

Cancellations of appointments do not receive their deposits back. If late 30 minutes, appointment will be cancelled.

Question 3

Patch tests

Accepted Answer

A patch test can be requested must be done at least 24 hrs before the appointment and is done at El Lashes location.

Patch test is optional and free of charge.

Question 4

Infills

Accepted Answer

Infills require to be at least 45-50% lashes still remaining otherwise it will be regarded as a full set.

Infills should be done on average every 3 weeks.

Question 5

Enquiries

Accepted Answer

Any information needed could be obtained by emailing infoellashes@gmail.com (mailto:infoellashes@gmail.com)or through instagram DM @ellashess.